Welcome to The Empathy Firm’s official page for our Privacy Policy and Terms of Service. We value your trust and are committed to safeguarding your personal information and ensuring clarity in our business relationship. Below, you’ll find our Privacy Policy, which outlines how we handle your personal data, followed by our Terms of Service, which govern your use of our services.
Privacy Policy
At The Empathy Firm (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email, phone, or other means.
- Sign up for our services.
- Provide information necessary for us to deliver our services.
This information may include:
- Name
- Email address
- Phone number
- Business information
- Any other information you choose to provide
b. Non-Personal Information
We may automatically collect certain non-personal information when you visit our website, such as:
- IP address
- Browser type
- Operating system
- Pages viewed
- Access times
- Referring website addresses
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and maintain our services, including arranging PR features, podcast bookings, and content creation.
- Communication: To contact you with updates, promotional materials, or information related to your inquiries.
- Improvement: To understand how our services are used and to improve them.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Data Sharing and Disclosure
a. Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing our services. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
b. Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
c. No Sale of Personal Information
We do not sell, trade, or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use “cookies” and similar technologies to enhance user experience and analyze site usage. You can set your browser to refuse cookies, but some parts of the website may not function properly.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information held by us.
- Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
- Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any linked sites you visit.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Empathy Firm
Email: gavinl@empathyfirm.com
Address: N6565 Shorewood Hills Rd.
Lake Mills, WI 53551
Phone: 920-222-2147
Terms and Conditions
Welcome to The Empathy Firm. These Terms and Conditions (“Terms”) govern your use of our services. By engaging with our services, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
2. Services Provided
The Empathy Firm offers the following services:
- Public Relations (PR): Assisting clients in getting featured in online publications.
- Podcast Bookings: Scheduling appearances for clients on relevant podcasts.
- Content Creation: Producing video content for social media platforms derived from podcast appearances.
3. User Responsibilities
a. Accurate Information
You agree to provide truthful and accurate information necessary for the provision of our services.
b. Compliance
You are responsible for complying with all applicable laws and regulations related to your use of our services.
c. Content Rights
You warrant that you have the rights to any content you provide us for use in our services.
4. Payment Terms
a. Fees
All fees for services will be outlined in a separate agreement or invoice.
b. Payment Schedule
Payments are due as specified in the invoice or agreement.
c. Late Payments
Late payments may incur additional charges or result in suspension of services.
5. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the relationship, except as required by law or with prior written consent.
6. Data Privacy
a. Personal Data
We collect only the personal data necessary to perform our services.
b. Data Usage
We do not sell or share your personal data with third parties without your explicit consent.
c. Data Security
We implement reasonable security measures to protect your data from unauthorized access.
7. Intellectual Property Rights
a. Client Materials
You retain all rights to the content you provide us.
b. Deliverables
Upon full payment, we grant you the rights to use the deliverables as agreed.
c. Use of Name and Logo
Unless otherwise agreed, we may use your name and logo in our marketing materials.
8. Limitation of Liability
a. No Guarantee
While we strive for excellent results, we do not guarantee specific outcomes from our services.
b. Liability Cap
Our total liability is limited to the amount paid by you for the services in question.
c. Indirect Damages
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
9. Termination
a. By Client
You may terminate the agreement at any time with written notice, subject to any cancellation fees outlined in a separate agreement.
b. By The Empathy Firm
We reserve the right to terminate the agreement for breach of these Terms or any other lawful reason.
c. Effect of Termination
Upon termination, all outstanding fees become immediately due and payable.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
The Empathy Firm
Email: gavinl@empathyfirm.com
Address: N6565 Shorewood Hills Rd.
Lake Mills, WI 53551
Phone: 920-222-2147
Acknowledgment: By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Thank you for choosing The Empathy Firm. We look forward to serving you with integrity and excellence.