Terms and Conditions for The Empathy Firm

Welcome to The Empathy Firm. These Terms and Conditions (“Terms”) govern your use of our services. By engaging with our services, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Services Provided

The Empathy Firm offers the following services:

  • Public Relations (PR): Assisting clients in getting featured in online publications.
  • Podcast Bookings: Scheduling appearances for clients on relevant podcasts.
  • Content Creation: Producing video content for social media platforms derived from podcast appearances.

3. User Responsibilities

  • Accurate Information: You agree to provide truthful and accurate information necessary for the provision of our services.
  • Compliance: You are responsible for complying with all applicable laws and regulations related to your use of our services.
  • Content Rights: You warrant that you have the rights to any content you provide us for use in our services.

4. Payment Terms

  • Fees: All fees for services will be outlined in a separate agreement or invoice.
  • Payment Schedule: Payments are due as specified in the invoice or agreement.
  • Late Payments: Late payments may incur additional charges or result in suspension of services.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the relationship, except as required by law or with prior written consent.

6. Data Privacy

  • Personal Data: We collect only the personal data necessary to perform our services.
  • Data Usage: We do not sell or share your personal data with third parties without your explicit consent.
  • Data Security: We implement reasonable security measures to protect your data from unauthorized access.

7. Intellectual Property Rights

  • Client Materials: You retain all rights to the content you provide us.
  • Deliverables: Upon full payment, we grant you the rights to use the deliverables as agreed.
  • Use of Name and Logo: Unless otherwise agreed, we may use your name and logo in our marketing materials.

8. Limitation of Liability

  • No Guarantee: While we strive for excellent results, we do not guarantee specific outcomes from our services.
  • Liability Cap: Our total liability is limited to the amount paid by you for the services in question.
  • Indirect Damages: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Termination

  • By Client: You may terminate the agreement at any time with written notice, subject to any cancellation fees outlined in a separate agreement.
  • By The Empathy Firm: We reserve the right to terminate the agreement for breach of these Terms or any other lawful reason.
  • Effect of Termination: Upon termination, all outstanding fees become immediately due and payable.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

The Empathy Firm
Email: gavinl@empathyfirm.com
Address: N6565 Shorewood Hills Rd.
Lake Mills, WI 53551
Phone: 920-222-2147